DATA PROTECTION

1. Name and Contact Details of the Controller

The controller responsible for processing your personal data is:

OFFICE+SERVICE GmbH

Boschstraße 10
73734 Esslingen

Phone: 0711 – 9315030
Fax: 0711 – 93150310

Email: contact@office-service.de

2. Your Rights

Under the provisions of the General Data Protection Regulation (GDPR) as well as the Federal Data Protection Act, you have the following rights regarding data that concerns you:

Right of access
In accordance with Art. 15 GDPR, you have the right to obtain information about your personal data processed by us. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the source of your data if they were not collected from us, and the existence of automated decision-making including profiling and, where applicable, meaningful information about the details thereof.

Right to rectification
In accordance with Art. 16 GDPR, you have the right to request the immediate rectification of inaccurate personal data concerning you or completion of your personal data stored by us.

Right to erasure
In accordance with Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless processing is necessary to exercise the right of freedom of expression and information, to comply with a legal obligation, for reasons of public interest, or for the establishment, exercise, or defense of legal claims.

Right to withdraw consent
You have the right to withdraw consent you have given to us at any time with effect for the future. Processing carried out before the withdrawal remains unaffected. To withdraw, an informal notification by email to us is sufficient.

Right to restriction of processing
In accordance with Art. 18 GDPR, you have the right to request the restriction of processing of your personal data where the accuracy of the data is contested by you, the processing is unlawful but you oppose the erasure and we no longer need the data, yet you require them for the establishment, exercise, or defense of legal claims, or you have objected to processing pursuant to Art. 21 GDPR.

Right to data portability
In accordance with Art. 20 GDPR, you have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format or to request transmission to another controller.

Right to object to processing
In accordance with Art. 7 para. 3 GDPR, you may withdraw consent once given to us at any time. As a result, we will no longer continue for the future the data processing that was based on this consent.

Right to lodge a complaint
In accordance with Art. 77 GDPR and without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority if you consider that the processing of your personal data infringes the GDPR. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or the location of our registered office. A list of the German data protection supervisory authorities and their contact details can be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Right to object
If your personal data are processed on the basis of legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR, you have the right, pursuant to Art. 21 GDPR, to object to the processing of your personal data on grounds relating to your particular situation or where the objection is directed against direct marketing. In the latter case, you have a general right to object which will be implemented by us without specifying a particular situation.

If you wish to exercise your right of withdrawal or objection, an informal email to contact@office-service.de is sufficient.

3. Collection and Storage of Personal Data, Type and Purpose of Processing

3.1 Informational Use of the Website

When you use the website purely for information, i.e., if you neither register nor otherwise transmit information to us, we collect only those personal data that the browser used on your device automatically transmits to our server. This information is temporarily stored in a so-called web server log file. The following information is collected without your intervention and stored until it is automatically deleted:

• the IP address of your computer,
• the country of origin of access,
• the date and time a page of our website is accessed,
• the name and URL of the file retrieved,
• the access status/HTTP status code (file transferred, file not found, etc.),
• the amount of data transferred in each case,
• the website from which the access occurs (referrer URL),
• the browser used, its settings and the operating system of your computer, as well as the name of your access provider,
• the language and version of the browser software.

The aforementioned data are processed by us for the following purposes:

• ensuring a smooth connection to the website,
• ensuring a comfortable use of our website,
• evaluation of system security and stability, and
• for other administrative purposes.

The aforementioned data are collected and used exclusively in a non-personalized form. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

The data collected are received by the server host, who acts for us under a data processing agreement. You can reach the server host at:

RitterWagner GmbH

Haldenstraße 10
72532 Gomadingen

Phone: 07385 – 85 135 – 01
E-Mail: steffen@RitterWagner.de

We use the services of a hosting provider to ensure a fast and secure provision of our website. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f GDPR.

In addition, we use cookies and analytics services when you visit our website. Further explanations can be found under sections 5 and 6 of this privacy policy.

3.2 Use of the Contact Form

For questions of any kind, we offer you the opportunity to contact us via a form provided on the website.

In doing so, we collect the following data from you:

• Salutation
• Name
• Email address
• Your message to us

Providing a valid email address and your name is necessary so that we know who is making the request to us. We use this data to respond to your inquiry.

This data processing takes place pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. If a contractual relationship exists between you and us or is being initiated, processing is carried out pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. Our legitimate interest lies in our interest in being able to respond to your inquiry with relevant information.

When the message is sent via the contact form, the following data are also stored:

• Your IP address
• Date and time of sending

The aforementioned data are processed by us to prevent misuse of our contact form. This data processing takes place pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest lies in preventing or securing evidence of misuse of our contact form. The scope of any further personal data collected by sending a message via the contact form depends solely on the information you enter in the contact form. The personal data collected by us through the use of the contact form will be automatically deleted after your inquiry has been dealt with.

3.3 Contact by Post, Email or Telephone

• Contact by post

  When contacting us by post, your address data (first name, last name, street, postal code, place of residence), the date the letter is received, and the data resulting from the content of your letter are processed.

• Contact by email

  When contacting us by email, your email address, the date and time of sending, the data that result from your email signature (if available), as well as the data that result from the content of the email itself are processed.

• Contact by telephone

  When contacting us by telephone, your telephone number is processed, provided you do not call with a suppressed number. During the telephone conversation, further data may be processed—for example, your name, your postal address, your email address, other telephone numbers, the time of the call, as well as the data you disclose to us during the call.

  Providing the above-mentioned data is necessary so that we know who the inquiry is from. The purpose of processing is to respond to your inquiry.

  This data processing takes place pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR. If a contractual relationship exists between you and us or is being initiated, processing is carried out pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR. Our legitimate interest lies in our interest in being able to respond to your inquiry with relevant information.

4. Disclosure of Data

Your personal data will not be transferred to third parties for purposes other than those listed below. We will disclose your personal data to third parties only under the following conditions:

• upon consentIf you have expressly given consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR.
• for the establishment, exercise, or defense of legal claimsIf the transfer is necessary pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR and there is no reason to assume that you have an overriding legitimate interest in not having your data disclosed.
• in case of a legal obligationIf there is a legal obligation to disclose pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR.
• for the performance of contractual relationshipsIf the disclosure of personal data is legally permissible and necessary for the performance of contractual relationships with you pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR.

5. Cookies

We use cookies on our site. These are small text files that the browser you use automatically creates and stores on your device (e.g., laptop, tablet, smartphone) as soon as you access our pages. The cookies used by us are harmless to your device. They do not cause any damage. They do not contain viruses, trojans, or other malware. Information is stored in the cookie that arises in connection with the specific device used. However, this does not mean that we thereby obtain direct knowledge of your identity. We use cookies to make browsing our offering more pleasant for you. For this purpose, we use the following types of cookies:

1. Session cookies
   With the help of session cookies, we can recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.
2. Borlabs Cookie
   This website uses Borlabs Cookie. Borlabs Cookie sets two technically necessary cookies (borlabsCookie and borlabsCookieUnblockContent) to store your cookie preferences. Borlabs Cookie does not process any personal data. The borlabsCookie stores your selected preference that you chose when entering the website. The borlabsCookieUnblockContent stores which (external) media/content you always want to have unblocked automatically. If you wish to revoke these settings, simply delete the cookies in your browser. When you re-enter/reload the website, you will be asked again about your cookie preferences.
3. Temporary cookies
   Additionally, we use temporary cookies to optimize user-friendliness, which are stored on your device for a certain defined period. If you visit our site again to use our services, it is automatically recognized that you have already been to us and which inputs and settings you have made so that you do not have to enter them again.
4. Statistical cookies
   Furthermore, we use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our offering for you. These cookies enable us to automatically recognize, on a repeat visit to our site, that you have already been to us. These cookies are automatically deleted after a defined period.

   The collection and processing of data through cookies is carried out for the purpose of our legitimate interests. The legal basis for processing is Art. 6 para. 1 sentence 1 lit. f GDPR.

   Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a notice always appears before a new cookie is set. Completely deactivating cookies may mean that you cannot use all functions of our website.

   In the settings of the browser you use, you can delete, disable, or manage individual cookies. For the most common browsers, you can find instructions for the respective cookie settings below:

   	Microsoft Windows	Apple Mac OS	Linux	Apple iOS	Android OS
   Mozilla Firefox	Instructions	Instructions	Instructions	Instructions	Instructions
   Google Chrome	Instructions	Instructions	Instructions	Instructions	Instructions
   Apple Safari		Instructions		Instructions
   Microsoft Edge	Instructions
   Microsoft Internet Explorer	Instructions

   You can also change the settings for individual cookies on this website here: Cookie Box

6. Integration of External Web Services

The tracking measures listed below and used by us are carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR. With the tracking measures used, we aim to ensure a needs-based design and the ongoing optimization of our website. We also use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offering for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

The respective purposes of processing and categories of data can be found in the descriptions of the respective tracking tools.

6.1 Google Analytics

For the purpose of needs-based design and ongoing optimization of our pages, we use Google Analytics, a web analytics service of Google Inc.
(https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”). In this context, pseudonymized usage profiles are created and cookies (see section 5) are used. The information generated by the cookies about your use of this website, such as

• browser type/version,
• operating system used,
• referrer URL (the previously visited page),
• host name of the accessing computer (IP address),
• time of the server request,

is transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website and internet usage for the purposes of market research and needs-based design of these internet pages. This information may also be transferred to third parties if required by law or if third parties process this data on behalf of Google. Your IP address will not be merged with other Google data in any case. The IP addresses are anonymized so that assignment is not possible (IP masking).

You can prevent the installation of cookies by setting the browser software accordingly; we point out, however, that in this case not all functions of this website may be fully usable.

You can also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent collection by Google Analytics by clicking this link. An opt-out cookie will be set that prevents the future collection of your data when visiting this website. The opt-out cookie applies only in this browser and only to our website and is stored on your device. If you delete cookies in this browser, you must set the opt-out cookie again.

Further information on data protection in connection with Google Analytics can be found, for example, in Google Analytics Help (https://support.google.com/analytics/answer/6004245?hl=de).

6.2 Matterport

We use the Matterport service on our website to display virtual 3D tours and room views. The provider is Matterport Inc., 352 E. Java Drive, Sunnyvale, CA 94089, USA (“Matterport”).

Matterport is only used with your consent (Art. 6(1)(a) GDPR).

When using Matterport, personal data is processed, such as technical connection data including your IP address, date and time of access, pages viewed, browser information, as well as usage data for the creation of statistics or for logging clicks within the virtual tour.

To provide the content, a connection to Matterport servers is established, which may also be located in the USA.

The transmitted information is pseudonymized so that no direct inference to your identity is possible. The transfer of data to Matterport is carried out on the basis of your consent in accordance with Art. 6(1)(a) in conjunction with Art. 49(1)(a) GDPR.

Please note that when data is transferred to the USA, a consistently equivalent level of data protection as within the EU cannot be guaranteed.

You may withdraw your consent at any time via the consent tool at the bottom of our website.

Further information on the processing of data by Matterport can be found in the privacy policy of Matterport Inc. at: https://matterport.com/de/node/44

7. Data Security

We use the common SSL (Secure Socket Layer) method during your website visit in conjunction with the highest level of encryption supported by your browser. As a rule, this is 256-bit encryption. If your browser does not support 256-bit encryption, we resort instead to 128-bit v3 technology. You can tell whether an individual page of our website is transmitted in encrypted form by the closed display of the key or lock symbol in the lower status bar of your browser.

We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

We also expressly point out that communication by email has security gaps. Emails that are sent neither encrypted nor signed can not only be manipulated by third parties but also spied on.

8. Links to Other Websites

As part of our online offering, we refer by means of links to websites of other providers. We expressly point out that we have no influence on whether these providers comply with the statutory data protection provisions. Please check the privacy policies of the other providers when you access their online offerings.

9. Currentness and Changes to this Privacy Policy

This privacy policy is currently valid and is dated November 2025.

Statutory or regulatory requirements may necessitate an adjustment to our privacy policy, as may the further development of our website and our offerings. The current privacy policy can be accessed and printed out at any time on the website at
https://www.office-service.de/en/data-protection/.

Source:
Rechtsanwälte Rohrer & Kollegen